Mobile carriers would be forced to notify customers before slugging them with excess usage fees and other extra charges under tough new rules being considered by the Australian government and regulators. The US communications regulator, the Federal Communications Commission (FCC), has proposed new laws aimed at dramatically reducing "bill shock". These have been supported by Australian regulators but the mobile industry is already fighting back against any extra regulations. The changes, expected to come into force within months, will require carriers to alert consumers when they near their monthly quota for voice, text and data services. The alerts, sent by text or voice message, would also apply to other extra charges such as international roaming fees. About time government acted for the people that elect them instead of their big business buddies!
Monday, October 18, 2010
Push to kill mobile phone 'bill shock'
Mobile carriers would be forced to notify customers before slugging them with excess usage fees and other extra charges under tough new rules being considered by the Australian government and regulators. The US communications regulator, the Federal Communications Commission (FCC), has proposed new laws aimed at dramatically reducing "bill shock". These have been supported by Australian regulators but the mobile industry is already fighting back against any extra regulations. The changes, expected to come into force within months, will require carriers to alert consumers when they near their monthly quota for voice, text and data services. The alerts, sent by text or voice message, would also apply to other extra charges such as international roaming fees. About time government acted for the people that elect them instead of their big business buddies!
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